Terms & Conditions

The terms that govern your use of Enverge Cloud and our GPU instances.

Last updated: 20 June 2026

1. Agreement to these Terms

These Terms & Conditions (the “Terms”) form a binding agreement between you (“you”, the customer) and Enverge Corp, a corporation incorporated in the State of Delaware, USA (file number 10020744), with its registered office at 13 W Main St, PO Box 953, Felton, DE 19943, USA (“Enverge”, “we”, “us”) governing your access to and use of the Enverge Cloud platform, the app.enverge.ai portal, the DGX Spark Cloud service, and any related websites, APIs, and tools (together, the “Service”).

By creating an account, configuring billing, or launching an instance, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you are using the Service on behalf of a company or other organisation, you represent that you have authority to bind that entity, and “you” refers to that entity.

If you do not agree to these Terms, do not use the Service.

2. The Service

Enverge Cloud is a self-serve platform that lets you rent GPU compute and access it over SSH, without a quota request or sales call. Today the Service provides dedicated, single-tenant NVIDIA DGX Spark instances (the GB10 Blackwell platform with 128 GB unified memory). Each instance runs as an isolated container on Enverge-operated DGX Spark hardware and is reachable by SSH at a per-instance hostname, forwarded through a network relay.

You connect using your own SSH public key, which you add to your account. We never generate, request, or store your private keys.

Beta / early access. The Service is offered on an early-access basis while we scale our fleet. Features, instance types, pricing tiers, and capacity may change, and some capabilities described in our marketing (for example, additional GPU models or regions) may be roadmap items rather than presently available. The instance types and rates shown in the portal at the time you launch are the ones that apply to you.

3. Eligibility & accounts

  • You must be at least 18 years old and able to form a legally binding contract to use the Service.
  • Accounts are created and authenticated through our identity provider (email and password, or a one-time magic link). You are responsible for keeping your credentials and SSH keys secure.
  • You must provide accurate account and billing information and keep it up to date. You are responsible for all activity that occurs under your account, including activity by your team members and by anyone using your SSH keys.
  • Notify us promptly at info@enverge.ai if you suspect any unauthorised use of your account.

4. Teams & shared billing

You may create or join a team. A team has a single billing principal: the team owner configures the team’s payment method, and the team’s usage is billed to that one account. Team members can launch and manage instances under the team but cannot set up or change the team’s billing.

The team owner is responsible for all charges incurred by the team and for managing membership. By inviting or accepting members, you confirm you are authorised to do so.

5. Fees, metering & billing

  • Rates. GPU instances are billed at the per-hour rate shown in the portal for the instance type you launch — currently $0.75 / hour for a single-node DGX Spark. Rates are exclusive of any applicable taxes.
  • How usage is metered. Usage is metered by the wall-clock time an instance exists — measured in minutes from when the instance is created until you delete it — and is rounded up per billing bucket. Metering is based on the instance’s lifetime, not on GPU activity or utilisation.
  • Stopping does not pause billing. An instance continues to accrue charges for as long as it exists. To stop charges, you must delete the instance. Deleting an instance permanently destroys it and its data (see Section 8).
  • Payment method required. You must add a valid payment card before you can launch an instance. Card details and invoicing are handled by our payment processor, Stripe; we do not store your full card number.
  • Billing cycle. Usage is invoiced on a recurring daily cycle for the preceding period of runtime, and charged automatically to your payment method on file.
  • Taxes. You are responsible for any sales, use, VAT, GST, or similar taxes associated with your use of the Service, except for taxes based on our net income.
  • Failed payments. If a charge fails, our payment processor may retry it. We may suspend your ability to launch new instances, and may suspend or terminate existing instances and your account, where invoices remain unpaid. You remain liable for all amounts due.
  • No refunds. Except where required by law, fees for metered usage already incurred are non-refundable.

6. Reservations (pre-booking)

We may offer the ability to reserve a dedicated DGX Spark for a fixed date window (“pre-booking”) at a flat daily rate shown at the time of booking (currently $16.80 / day). Reservations are exclusive for the booked dates and are subject to availability.

  • A reservation is charged when it starts; you are not charged at the moment of booking. Reserved instances are billed at the flat daily rate and are not separately metered by the minute.
  • You may cancel a reservation free of charge before its window starts and before it has been invoiced. Once a reservation has been paid or has started, it can no longer be cancelled for a refund, except where required by law.
  • Reserved instances are automatically torn down at the end of the reserved window. Section 8 (data) applies on teardown.

7. Capacity, queue & availability

Our fleet is finite and instances are single-tenant. When no capacity is available, you may join a free queue; we will launch your instance and notify you by email when capacity opens. Queue placement is not guaranteed within any particular timeframe.

The Service is provided on an “as available” basis. We do not currently offer a service-level agreement or any uptime, latency, or availability guarantee. Instances may be unavailable due to maintenance, host reboots, hardware faults, capacity limits, or factors outside our control. You are responsible for designing your workloads to tolerate interruption.

8. Your content & data storage

Storage is ephemeral. An instance’s storage exists only for the life of that instance. When an instance is deleted, reset, or torn down, all data on it is permanently and irreversibly destroyed. We do not provide backups or snapshots. You are solely responsible for exporting and backing up anything you want to keep.

You retain all rights to the data, models, code, and other content you upload to or generate on the Service (“Your Content”). You grant us only the limited rights necessary to operate the Service and provide it to you — for example, to store Your Content on the instance and route your network traffic.

You are responsible for Your Content and for ensuring you have the rights to use it, and that its use on the Service is lawful. To the maximum extent permitted by law, we are not liable for any loss of or damage to Your Content.

9. Acceptable use

You agree not to use the Service to:

  • break any applicable law or regulation, or infringe anyone’s intellectual-property or other rights;
  • store, train on, generate, or distribute unlawful content, including child sexual abuse material, or content that is defamatory, harassing, or that incites violence;
  • develop, host, or distribute malware, botnets, command-and-control infrastructure, or tools whose primary purpose is to cause harm; or launch denial-of-service or other attacks;
  • conduct unauthorised security testing, scanning, or intrusion against third parties or against the Service, our relays, or other tenants;
  • attempt to access another customer’s instance or data, circumvent isolation or security controls, or interfere with the integrity or performance of the Service;
  • evade, disable, or tamper with metering, usage caps, rate limits, or instance-type access controls;
  • perform cryptocurrency mining without our prior written consent;
  • send spam or run phishing, fraud, or other deceptive schemes;
  • resell, sublicense, or provide the Service to third parties as a commercial offering without our prior written consent;
  • use the Service for any high-risk activity where failure could lead to death, personal injury, or severe environmental or property damage.

The Service enforces operational limits, including a cap on concurrently running instances per host and request rate limits. We may update this acceptable-use policy from time to time and may investigate suspected violations and take action, up to and including suspension or termination.

10. Privacy & data protection

Our handling of personal data is described in our Privacy Policy. In summary, to operate the Service we process:

  • Account data — your email address, authentication credentials (passwords are stored hashed by our identity provider), SSH public keys, and team membership;
  • Billing data — processed by Stripe as our payment processor; we retain only references such as customer and subscription identifiers and your usage records;
  • Usage & metering data — records of when instances are created and deleted, and aggregate platform analytics;
  • Limited connection telemetry — basic, best-effort metadata about SSH connections (such as duration and bytes transferred). We do not log the contents of your SSH sessions, the commands you run, or the data inside your instance;
  • Product analytics — privacy-conscious web analytics hosted in the EU.

Customer network traffic is routed through a relay located in the European Union (Amsterdam). Where applicable data-protection law (such as the UK GDPR or EU GDPR) gives you rights over your personal data — including access, correction, and erasure — you may exercise them by contacting info@enverge.ai.

11. Intellectual property

The Service, including the platform, portal, software, and our trademarks and branding, is owned by Enverge and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms. We reserve all rights not expressly granted.

As between you and us, you own Your Content and any outputs you generate using the Service. You may give us feedback about the Service, and you agree that we may use that feedback without restriction or obligation to you.

12. Suspension & termination

You may stop using the Service at any time by deleting your instances and closing your account. Deleting your instances stops further metered charges; you remain responsible for charges already incurred.

We may suspend or terminate your access to all or part of the Service, with or without notice, if you breach these Terms, fail to pay, create risk or legal exposure for us or others, or where we reasonably believe it is necessary to protect the Service or other customers. Where practical and lawful, we will try to give you notice.

On suspension or termination, your instances and the data on them may be deleted in accordance with Section 8. Sections that by their nature should survive termination (including fees owed, IP, disclaimers, liability limits, and indemnities) will survive.

13. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, secure, or that any data will be preserved. Nothing in these Terms excludes any warranty or liability that cannot be excluded under applicable law.

14. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to the Service, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Service will not exceed the greater of the total fees you paid to us for the Service in the three (3) months immediately preceding the event giving rise to the claim, or USD 100. Nothing in these Terms limits liability that cannot be limited under applicable law (such as for death or personal injury caused by negligence, or for fraud).

15. Indemnification

You agree to indemnify and hold harmless Enverge and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and reasonable expenses (including legal fees) arising out of or related to Your Content, your use of the Service, or your breach of these Terms or of any law or third-party rights.

16. Changes to the Service & these Terms

We are actively developing the Service and may add, change, or remove features, instance types, and pricing tiers. We may also update these Terms from time to time. When we make material changes, we will update the “last updated” date above and, where appropriate, provide additional notice. Changes take effect when posted, and your continued use of the Service after that constitutes acceptance. For changes to rates, the rate shown in the portal at the time you launch an instance applies to that instance.

17. Governing law & disputes

These Terms, and any dispute arising out of or in connection with them or the Service, are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. You and we agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of Delaware to resolve any such dispute, subject to any mandatory consumer-protection rights you have under the law of your country of residence.

18. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

19. Contact

Questions about these Terms? Contact us at info@enverge.ai.

Enverge Corp, a Delaware corporation (file number 10020744). Registered office: 13 W Main St, PO Box 953, Felton, DE 19943, USA.